These Terms & Conditions (“Terms”) govern all services provided by Waves MVMNT Inc., including but not limited to paid advertising (Google Ads, Meta Ads, Snapchat Ads, etc.), website development, design, consulting, and related services (“Services”). By engaging our Services, the client (“Client,” “you,” “your”) agrees to the following:
1. Scope of Services
Waves provides marketing, advertising, website development, and related consulting services as agreed upon in writing with the Client.
The specific scope of Services will be outlined in proposals, invoices, or agreements between Waves and the Client.
2. Client Responsibilities
The Client agrees to provide all required assets (logos, images, videos, ad copy, website access, ad account access, brand guidelines, etc.) within 14 business days of starting business with Waves.
Delays in providing required assets may delay the delivery of Services. Waves is not liable for any such delays.
The Client is solely responsible for ensuring compliance of their website(s), ad accounts, products, and services with applicable laws, policies, and platform guidelines (Google, Meta, etc.).
3. Payments & Fees
All payments are due upfront unless otherwise agreed in writing.
Services will not commence until full payment has been received.
No refunds will be provided under any circumstances once Services have begun, except in cases where Waves, at its sole discretion, issues a refund as a gesture of goodwill.
4. No Guarantees
Waves does not guarantee any specific results, including but not limited to sales, leads, traffic, conversions, or return on investment.
While we are leaders in the jewelry industry and work with some of the largest brands globally, results in marketing and web development cannot be guaranteed by any provider.
By engaging Waves, the Client acknowledges and agrees that all Services are undertaken at their own risk.
5. Limitation of Liability
Waves shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, revenue, data, or opportunities, arising from the use of our Services.
In no event shall Waves’ total liability exceed the fees paid by the Client for the Services in question.
6. Intellectual Property
Any content, designs, or deliverables created by Waves remain the property of Waves until full payment is received.
Upon full payment, ownership of final deliverables is transferred to the Client unless otherwise agreed.
7. Termination
Either party may terminate the engagement with written notice if the other party breaches these Terms.
Fees already paid remain non-refundable, and Waves reserves the right to invoice for any Services rendered up to the termination date.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada.
Any disputes shall be resolved exclusively in the courts of Ontario, Canada.
9. Entire Agreement
These Terms, together with any written proposals or agreements, constitute the entire agreement between Waves and the Client and supersede any prior discussions or understandings.